BT Freestyle 225
User Guide
This User Guide provides you with all the
information you need to get the most
from your phone.
Got everything?
• BT Freestyle 225 handset
• BT Freestyle 225 answering
machine base
• 2 x NiMH AAA rechargeable batteries
(already fitted)
You must first set up your phone before
you can use it. This doesn’t take long as it
is easy to do. Just follow the simple
instructions on the next few pages.
• Battery compartment cover
• Mains power adaptor
• Telephone line cord
If you have purchased a BT Freestyle
225 multiple pack you will also have
the following for each handset:
Need help?
If you have any problems setting up or using your BT Freestyle
225, contact the Helpline on 0870 240 3962 or email
• BT Freestyle 225 handset
• BT Freestyle 225 charger
• Battery compartment cover
Hearing aid?
Please note that the BT Freestyle 225 works by sending radio
signals between the base and handset. These signals may
interfere with some hearing aids, causing a humming noise.
• 2 x AAA NiMH rechargeable batteries
(already fitted)
• Mains power adaptor
(for the charger)
4
In this guide
Getting started
Ringer volume on/off . . . . . . . . . . . . . . . . . . 21
Find the handset(s) . . . . . . . . . . . . . . . . . . . . 21
Making internal calls . . . . . . . . . . . . . . . . . . . 22
Receiving internal calls . . . . . . . . . . . . . . . . . 22
Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 22
3-Way conference calls . . . . . . . . . . . . . . . . . 23
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Set the day and time . . . . . . . . . . . . . . . . . . . 8
Setting up the charger. . . . . . . . . . . . . . . . . . 9
Getting to know your phone
Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Handset display icons . . . . . . . . . . . . . . . . . . 12
Base & Charger. . . . . . . . . . . . . . . . . . . . . . . . 13
Navigating the menus . . . . . . . . . . . . . . . . . . 14
Handset menu map . . . . . . . . . . . . . . . . . . . . 15
Directory
Store a number. . . . . . . . . . . . . . . . . . . . . . . . 24
Entering names . . . . . . . . . . . . . . . . . . . . . . . 24
Character map . . . . . . . . . . . . . . . . . . . . . . . . 25
Dial/view a number . . . . . . . . . . . . . . . . . . . . 26
Edit a directory entry . . . . . . . . . . . . . . . . . . . 26
Delete a directory entry. . . . . . . . . . . . . . . . . 27
Using the phone
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 16
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Make a call in handsfree . . . . . . . . . . . . . . . . 17
Answer a call in handsfree. . . . . . . . . . . . . . . 18
Switch to handsfree during a call . . . . . . . . . 18
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
To copy a redial number to the directory . . . 19
To delete a number from the redial list. . . . . 20
To delete the entire redial list . . . . . . . . . . . . 20
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Handset settings
Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 28
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 28
Handset tones on/off. . . . . . . . . . . . . . . . . . . 29
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 30
Registering handsets . . . . . . . . . . . . . . . . . . . 30
De-registering a handset. . . . . . . . . . . . . . . . 31
Restore default settings. . . . . . . . . . . . . . . . . 31
Default settings . . . . . . . . . . . . . . . . . . . . . . . 32
Base settings
Change PIN code . . . . . . . . . . . . . . . . . . . . . . 33
Mailbox number. . . . . . . . . . . . . . . . . . . . . . . 33
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
In this guide
5
Restore default settings. . . . . . . . . . . . . . . . . 35
Default settings . . . . . . . . . . . . . . . . . . . . . . . 35
Record your own outgoing message . . . . . . 45
Play/check outgoing message. . . . . . . . . . . . 46
Reinstate pre-recorded outgoing messages 46
Playing messages . . . . . . . . . . . . . . . . . . . . . . 47
Adjust volume for message playback . . . . . . 48
Delete all old messages . . . . . . . . . . . . . . . . . 48
Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 49
Change security PIN code . . . . . . . . . . . . . . . 50
Switch answering machine on. . . . . . . . . . . . 50
Check for messages . . . . . . . . . . . . . . . . . . . . 51
Remote access commands. . . . . . . . . . . . . . . 51
Caller Display
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
View/dial a number . . . . . . . . . . . . . . . . . . . . 36
To copy a Calls list number to the directory . 37
Delete a number. . . . . . . . . . . . . . . . . . . . . . . 37
Delete the entire Calls list . . . . . . . . . . . . . . . 38
BT Calling Features
BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 39
BT Directory Enquiries . . . . . . . . . . . . . . . . . . 39
Call Divert On . . . . . . . . . . . . . . . . . . . . . . . . . 40
Call Divert Off. . . . . . . . . . . . . . . . . . . . . . . . . 40
Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Call Waiting On. . . . . . . . . . . . . . . . . . . . . . . . 40
Call Waiting Off . . . . . . . . . . . . . . . . . . . . . . . 41
Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 41
Add/edit a service . . . . . . . . . . . . . . . . . . . . . 42
Delete a service . . . . . . . . . . . . . . . . . . . . . . . 42
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 54
Product disposal instructions . . . . . . . . . . . . 55
Switchboard compatibility. . . . . . . . . . . . . . . 55
Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 55
Recall (R). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
How many telephones can you have? . . . . . 57
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Answering machine
Switch on/off . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outgoing messages . . . . . . . . . . . . . . . . . . . . 44
Answer and Record . . . . . . . . . . . . . . . . . . . . 44
Answer only . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Select answer mode. . . . . . . . . . . . . . . . . . . . 45
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
6
Getting started
WARNING
Do not place your BT Freestyle 225 in
the bathroom or other humid areas.
Location
You need to place your BT Freestyle 225 base within 2 metres
of a mains power and telephone socket so that the cables
will reach.
Handset range
The BT Freestyle 225 has a range of
300 metres outdoors when there is a
clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range significantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres. Thick
stone walls can severely affect the
range.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Freestyle 225 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.
Signal strength
Setting up
The
indicates when you are in range. When
you are out of range, the symbol
symbol on your handset screen
1. Plug the mains power cable into the power socket on the back
of the base. Plug the other end into the mains socket and
switch on.
flashes, and the screen displays
Searching. You should move closer to
the base if this happens to ensure the
full functionality of your phone.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged into
the mains power at all times.
Mains power cable
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Getting started
7
Which socket?
2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
Power socket
Telephone line socket
3. Place the handset on the base to charge the batteries for
at least 16 hours.
Talk/Standby time
Under ideal conditions, fully charged
handset batteries should give about 10
hours talk time or 100 hours standby
time on a single charge.
The main handset is pre-registered to the base as –1–
(Handset 1). This is shown on the display. When the handset
is fully charged the display shows the
symbol.
Battery low warning
4. After 16 hours, connect the telephone line cord to the base
and plug the other end into the wall socket.
If the
symbol is flashing, you will
need to recharge your handset before
using it.
Battery performance
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 16 hour charge).
New NiMH batteries do not reach full
capacity until they have been in
normal use for several days. Running
the batteries right down at least once
a week will help them last as long as
possible.
Telephone line cord
IMPORTANT
Only use the power supply and
telephone line cord supplied with your
BT Freestyle 225 otherwise the
telephone may not work.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
8
Getting started
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, so reducing the talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
can be obtained from the BT Freestyle
Helpline 0870 240 3962.
Set the day and time
If you subscribe to a Caller Display service the date and time
will automatically be set when you receive a call. In some
cases you may have to manually set the year, follow the
instructions shown below.
Batteries and handset may become
warm during charging. This is normal.
Menu
1. Press
to open the main menu.
Your BT Freestyle 225 uses the
24 hour clock.
2. Press
press
or until the display shows Date/Timeand
.
Menu
If you have more than one handset
registered to your base, you only need
to set the date and time on one
handset and the other handsets will be
automatically updated.
3. The current year setting is displayed, enter the last 2 digits of
TUV
Menu
8
0
the year (e.g. press
then
for 2008) and press
.
4. The current month setting is displayed, enter 2 digits for the
JKL
5
0
date and 2 for the month (e.g. for 5th August, press
TUV
Menu
8
0
) and press
.
5. The current time setting is displayed, enter 2 digits for the
hour and 2 for the minute using the 24hr format (e.g. for
ABC
ABC
JKL
GHI
Menu
2
2
5
4
10.54pm, press
) and press
.
Storedis displayed.
Clr
6. Press and hold
to return to standby.
Your BT Freestyle 225 is now ready for use.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Getting started
9
Under no circumstances use non-
BT Freestyle 225 multiple pack
owners only
rechargeable batteries. Only use
NiMH rechargeable batteries with a
capacity of 600mAh or higher. Using
inappropriate batteries will invalidate
your guarantee and may damage the
telephone.
Location
You need to place your BT Freestyle 225 charger close enough
to a mains power socket so that the cable will reach.
Helpline
If you are having any difficulties
setting up or using your BT Freestyle
225, please call the BT Freestyle
Helpline on 0870 240 3962 or email
Setting up the charger
1. Plug the power adaptor cable into the underside of the
charger, plug the other end into the mains wall socket and
switch the power on.
Mains power cable
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
10
Getting started
2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
3. Place the handset on the charger and charge for at least
16 hours.
Your BT Freestyle 225 multiple pack is now ready for use.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Getting to know your phone
11
Handset
Display
With orange backlight.
BT button
Press to access the BT Calling features
services list, page 39.
Menu
Used to access the main menu, select
sub-menus and confirm changes.
Up
From standby, press to display the
Calls list, page 36.
Recall
Used when connected to a
switchboard/PBX page 55 and with
some BT Calling Features, page 39.
Use to scroll up through a menu or list.
During a call, press to adjust
the volume, page 17.
End call
Press to end the call in progress.
Clr
Press to go back to previous display.
Press and hold to return to standby.
Use to return to standby.
2
Press to play and stop playback.
Used to delete digits and to switch
Secrecy on and off, page 18.
Menu
R
Clr
4
Press to replay the message.
Handsfree
Press to activate handsfree
(loudspeaker) mode, page 17.
5
Press to delete the message.
6
Talk
Press to skip to the next message.
Press to make and receive phone calls.
0
Down/Directory
Press and hold to insert a pause in a
number, page 26.
Press to access the directory, page 24.
Use to scroll down through
a menu or list.
#/Keypad lock
Press and hold to lock/unlock the
keypad, page 21.
During a call, press to adjust
the volume, page 17.
*
Press and hold to switch the ringer
on/off, page 21.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
12
Getting to know your phone
Handset display icons
These are the symbols you will see on your handset’s display.
UP/DOWN
HANDSFREE
MUTE
When scrolling through the menu.
Handsfree on.
Secrecy on.
ANTENNA
TAPE
KEY
Steady when in range. Flashing
when out of range.
Answer machine on. Flashes when
new messages are waiting on your
answer machine.
Keypad lock on.
BATTERY
HANDSET
Battery empty.
Handset in use Incoming call.
CROSSED BELL
Ring volume off.
Battery low.
Battery half full.
Battery full.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Getting to know your phone
13
Base
Find
Press to page/locate a handset,
see page 21.
Charger
(For multiple pack users only)
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
14
Getting to know your phone
Navigating the menus
Your BT Freestyle 225 handset features an easy to use menu
system. Have a look at the menu map on the next page.
When the handset is switched on and in standby:
Menu
1. Press
to open the main menu and select the function you
or button.
want by pressing the
For example, to change the ringer melody:
Menu
1. Press
2. Press
and press
to open the main menu.
or until the display shows Setuph/set
Menu
.
Menu
3. Ringmelodyis displayed, press
to select. The current
melody is played for 5 seconds.
4. Press
5. Press
or
to select your preferred melody.
Menu
to store. You hear a confirmation tone and Stored
is displayed.
Clr
6. Press and hold
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Getting to know your phone
15
Handset menu map
Answer machine Redial
Calls List
•Select
Internal
Registration
•Register
Setup h/set
•Ring melody
•Ring volume
•Tones
Setup base
•Change PIN
•Voice mail
•Dial mode
Date/Time
• Play message •Select
• Del all old
•Store No.
•Delete
•Store No.
•Delete
•Deregister
• Security PIN
• Ans Settings
•Delete list
•Delete list
•Handset name •Reset
•Reset
Menu navigation
Press
Press
Press
or
to scroll through the menu options.
Menu
to select an option.
Clr
to go back to the previous display screen.
Clr
Press and hold
to return to the standby display screen.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
16
Using the phone
Call timer
Make a call
Your handset automatically displays
the duration of every external call.
The call time will remain on the
display until 2 seconds after the call
has ended.
1. Press
.
Enter the telephone number and the number is dialled.
Preparatory dialling
Use preparatory dialling to see and check the number on
the display before you dial out. The display can only show 12
digits at a time, if you enter a number with more than 12
digits, 3 dots will be displayed to the left of the number to
indicate more digits.
Clr
Press
to delete an incorrect digit.
1. Enter the number first then press
or
to dial.
End a call
If you have subscribed to a Caller
Display service, your caller’s number
will also be shown. If the number is
withheld the display will show
Withheld. If an exact number match is
found in the Directory, the name will
be displayed instead of the number.
See page 36 for more information.
1. Press
or place the handset back on the base.
Receiving calls
When you receive an incoming call, the telephone will ring and
the icon will flash. If the ringer is set to off, the phone will
not ring but you will hear one short beep tone to alert you.
Internal calls
When you receive an internal call, the
calling handset number will be shown
on the handset display.
1. If the handset is not in the base/charger, press
to answer the call.
or
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Using the phone
17
If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The internal
call has to be ended before the
Or
If the handset is on the base/charger, lift the handset to
answer the call.
external call can be answered.
The earpiece volume can only be
changed when you are on a call.
Volume
Adjust the volume during a call:
To increase the volume
Press
.
To decrease the volume
Press
.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
your conversation over the loudspeaker.
Make a call in handsfree
1. Dial the number then press
2. Press to end the call.
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
18
Using the phone
Range Indicator
Answer a call in handsfree
The icon on the display indicates
when you are in range of the base. If
Searching is displayed, you are out of
range and will need to move closer to
the base.
When the phone rings:
1. Press
and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press
. The call is transferred to the loudspeaker.
to toggle between Handsfree and the handset.
to end the call.
2. Press
3. Press
Secrecy
During a call, you can talk to someone nearby without your
caller hearing.
Clr
1. Press
. The display shows the
symbol and your caller
cannot hear you.
Clr
2. Press
again to return to your caller.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Using the phone
19
If a redial number is stored in the
Directory, the caller’s name will be
displayed instead of the number.
Redial
Your BT Freestyle 225 stores the details of the last 10 calls
made into a redial list. Stored redial numbers can be up to 20
digits long.
If there are no redial numbers stored,
Emptywill be displayed.
If you dial the same number on more
than one occasion, only the most
recent call details will be stored, any
previous occurrence will be deleted.
Menu
1. Press
2. Press
redial list.
, to open the main menu.
Menu
to display Redialand press
to display the
3. Press
4. Press
or
or
to select any of the last 10 numbers called.
to dial the number displayed.
To copy a redial number to the directory
Menu
1. Press
2. Press
redial list.
, to open the main menu.
Menu
or
to display Redial. Press
to display the
3. Press
or
to display the number you want and press
Menu
to select.
Menu
4. Press
or
to display StoreNo.and press
to select.
For help with entering names see
page 24.
5. Nameis displayed. Enter a name using the keypad and press
Menu
to confirm.
Clr
6. Storedis displayed. Press and hold
to return to
standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
20
Using the phone
To delete a number from the redial list
Menu
1. Press
2. Press
redial list.
, to open the main menu.
Menu
or
to display Redial. Press
to display the
3. Press
press
or
.
to display the number to be deleted and
Menu
Menu
4. Press
or
to display Deleteand press
to select.
Menu
5. Delete?is displayed, press
again to confirm.
Clr
6. Deletedis displayed. Press and hold
to return to
standby mode.
To delete the entire redial list
Menu
1. Press
2. Press
, to open the main menu.
or to display Redial. Press
Menu
to display the
redial list.
Menu
3. With any of the redial numbers displayed, press
.
Menu
4. Press
or
to display Deletelistand press
to select.
Menu
5. Delete list?is displayed, press
again to confirm.
Clr
6. Deletedis displayed. Press
to return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Using the phone
21
Keypad lock
When the keypad is locked incoming
calls can still be answered. Once the
call has ended, the keypad lock is
re-activated.
You can lock the keypad to prevent accidentally dialling
numbers while carrying the handset around.
1. Press and hold
is displayed.
for 1.5 seconds until the
icon
IMPORTANT
Emergency calls CANNOT be made
when the keypad lock is on.
2. To unlock the keypad, press and hold
again.
Ringer volume on/off
1. Press and hold
for 1.5 seconds to switch the ringer on or off.
icon will be displayed.
If you switch the ringer off, the
When you receive a call the handset will beep once instead
of ringing.
Find the handset(s)
You cannot answer the ringing handset
as you would a call.
You can alert handset users that they are wanted or locate a
missing handset.
Stopping the ring at a handset stops
the ring at that handset only.
1. Press
2. Press
stop the handset ringing.
on the base. The handset(s) ring.
on the base again or press on the handset to
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
22
Using the phone
Making internal calls
If you purchased a BT Freestyle 225 multi-pack, you can make
internal calls between handsets.
Menu
1. Press
2. Press
then
or
until the display shows Internal.
Menu
and enter the number of the handset you want to
call. The other handset will ring and display your handset
number to let the handset user know who is calling. When the
other handset answers hold your conversation as normal.
3. Press
to end the call.
Receiving internal calls
If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The internal
call has to be ended before the
When you receive an internal call, the calling handset number
will be shown on the handset display.
1. Press
or
to answer the call,
external call can be answered.
Transferring calls
If using a BT Freestyle 225 multi-pack, you can transfer an
external call to the other handset.
Menu
1. During an external call, press
.
2. Press
or
until the display shows Internaland press
Menu
to confirm.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Using the phone
23
3. Enter the number of the handset you want to call. The other
handset will ring and display your handset number to let the
handset user know who is calling. The external caller will be
put on hold.
4. When the other handset answers, press
to transfer the call.
3-Way conference calls
If using a BT Freestyle 225 multi-pack, you can hold a
3-way conference call with an external caller and the
other internal handset.
To put an external call on hold during a
Menu
conference, press
be displayed. Press
End Confwill
to confirm.
Menu
1. During an external call, press
then
to confirm.
or
until the
Menu
Menu
display shows Internal. Press
To take the external caller off hold,
Menu
press
. Conferencewill be
2. Enter the number of the other handset you wish to join the
call. The other handset will ring.
Menu
displayed, press
to confirm.
3. The other handset answers the call by pressing
.
Menu
Menu
4. Press
, the display shows Conference. Press
to
confirm. The external call, and the two internal handsets
are all connected to the conference.
5. Any caller can leave the conference by pressing
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
24
Directory
If there are no stored entries, Empty
will be displayed.
You can store up to 30 names and numbers in the directory of
each of your BT Freestyle 225 handsets for quick and easy
dialling. Numbers can be up to 20 digits long. Directory
entries are stored alphabetically.
If you try to store a new entry and the
directory is full, you will hear an error
tone and Fullwill be displayed.
Clr
Press
to delete an incorrect digit.
If the number you store has more than
11 digits, the display shows three dots
to the left of the number to indicate
more digits ahead.
Store a number
1. Press
to open the directory. The first entry is displayed.
Menu
Menu
2. Press
, Newis displayed, press
again to select.
Writing tips
If you make a mistake, press
Clr
to
3. Numberis displayed, enter the number for the entry using the
delete the last character or digit.
Menu
keypad and press
to store.
1
Press
repeatedly to enter the
following: SPACE 1 € £ $ % & < >
4. Nameis displayed, enter a name for the entry using the
0
Menu
Press
repeatedly to enter the
keypad and press
to save.
following symbols: . , ? ! 0 + - : ‘
“
Clr
5. Storedis displayed. Press and hold
to return to
Press
repeatedly to enter the
standby mode.
following symbols: # * @ \ / _ ( )
= §
Entering names
Press
upper case.
to toggle between lower and
Use the keypad to enter the letters shown on the buttons, e.g.
to store TOM:
If the next letter is on the same button
that you have just pressed, wait until
the cursor moves to the right before
trying to enter it.
1. Press
to change to upper case.
once to enter T.
TUV
8
6
6
2. Press
3. Press
4. Press
MNO
MNO
three times to enter O.
once to enter M.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Directory
25
Character map
Key
Alphanumeric
(For Phone book & Service, including upper & lower case)
Number
1st
space
space
A
a
D
d
G
g
J
2nd
1
1
B
b
E
3rd
€
€
C
c
F
f
I
i
L
l
O
o
R
r
V
v
4th
£
£
2
2
3
3
4
4
5
5
6
6
S
s
5th
$
$
Ä
ä
6th
%
%
Ç
7th
&
&
8th
<
<
9th
>
>
10th
1
2
3
4
5
6
7
8
9
0
1
ABC
DEF
2
ç
3
e
GHI
H
h
K
k
N
n
Q
q
U
u
X
x
4
JKL
5
j
MNO
PQRS
TUV
M
m
P
p
T
Ö
ö
7
7
Ü
ü
9
9
0
0
/
6
7
ß
8
8
Z
z
!
!
8
t
WXYZ
W
w
.
.
#
#
Y
y
?
?
@
@
9
,
,
*
*
+
+
_
_
-
-
(
:
:
)
)
'
'
=
=
"
"
§
§
0, P (Pause)
\
\
#
*
/
(
Toggle upper/lower case
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
26
Directory
Insert a pause in a number
Dial/view a number
1. Press to open the directory. The first entry is displayed.
2. Press or to scroll through the directory to the entry
you want.
You may need to do this if you are
connected to a switchboard. When
entering a number, usually after
entering the switchboard access code
(e.g. 9) press and hold 0 until Pappears
in the display.
Searching for a name
Example: To search for Oliver, press 6
three times to display the first entry
beginning with O, then use
to scroll to Oliver.
Or, search alphabetically, using the keypad to enter the first
letter of the name you want, then scroll to the exact entry
using the
or
buttons.
and
Menu
Menu
3. Press
, then
to display Selectand
to confirm.
4. The selected entry will be displayed ready to be dialled out.
Press or to dial.
Edit a directory entry
1. Press to open the directory. The first entry is displayed.
2. Press
you want.
or
to scroll through the directory to the entry
Menu
Menu
3. Press
to select.
, then
to display Changeand press
again
4. The stored number is displayed followed by a flashing cursor.
Clr
Edit the number using
to delete incorrect digits and enter
Menu
new ones using the keypad, then press
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Directory
27
See page 24 for help with
entering names.
5. The name is displayed followed by a flashing cursor. Edit the
Clr
name using
to delete incorrect characters and enter new
Menu
ones using the keypad, then press
to save.
Clr
6. Storedis displayed. Press and hold
to return to
standby mode.
Delete a directory entry
If you have purchased a BT Freestyle
225 multiple pack, entries are only
deleted on the handset you are using.
1. Press
2. Press
to open the directory. The first entry is displayed.
or
to scroll through the directory to the entry
you want.
Menu
Menu
3. Press
then
to display Deleteand press
to select.
Menu
4. Delete?is displayed. Press
to confirm.
Clr
5. Deletedis displayed. Press and hold
to return to
standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
28
Handset settings
Ringer melody
There are 6 different ringer melodies to choose from.
Menu
1. Press
2. Press
and press
3. Ringmelodyis displayed, press
The current melody is played for 5 seconds.
to open the main menu.
or until the display shows Setuph/set
Menu
.
Menu
to select.
4. Press
5. Press
or
to select your preferred melody.
Menu
to store. You hear a confirmation tone and Stored
is displayed.
Clr
6. Press and hold
to return to standby.
Ringer volume
There are 6 different ringer volume levels to choose from.
Menu
1. Press
to open the main menu.
2. Press
press
or
.
until the display shows Setuph/setand
Menu
Menu
3. Press
or
until Ringvolumeis displayed, press
to
select. The selected ringer melody is played at the current
volume for 5 seconds.
4. Press
or
to select your preferred volume.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Handset settings
29
Menu
5. Press
to store. You hear a confirmation tone and Stored
is displayed.
Clr
6. Press and hold
to return to standby.
Handset tones on/off
Your BT Freestyle 225 has a series of tones designed to alert
you to certain situations. A tone will sound: when the battery
is low; when you move out of range of the base and there is
no coverage; to confirm each button press (key beeps). You
can switch the handset tones on or off.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows Setuph/setand
.
Menu
Menu
3. Press
4. Press
or
or
until Tonesis displayed, press
to select.
Menu
to select the tone you want and press
to select.
Menu
5. Press
or
to display either Onor Offand press
to confirm.
6. You hear a confirmation tone and Storedis displayed.
Clr
7. Press and hold
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
30
Handset settings
Handset name
You can give each handset a name up to a maximum of 11
characters, for example “Kitchen”. It will still display its
number.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows SETUPH/SETand
.
Menu
Menu
3. Press
or
until HsNameis displayed, press
to select.
4. Press to delete characters and use the keypad to enter the
Menu
name you want, then press
to confirm.
Registering handsets
If you have purchased a Twin, Trio or Quad, the handsets in
these packs are already pre-registered to the main base.
Menu
1. Press
and
or
until REGISTRATIONis displayed,
Menu
then press
.
Menu
2. REGISTERis displayed, press
and ENTERPINwill be
displayed.
Menu
3. Enter the base PIN (original setting 0000) and press
.
4. The handset will display Searching, press and hold the
button on the base.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Handset settings
31
5. The handset will temporarily display Registeredthen will
display Handsetand will be automatically assigned the next
handset number.
De-registering a handset
You can de-register any handset from a base using any of the
handsets that are registered to it.
Menu
1. Press
and
or
until REGISTRATIONis displayed,
Menu
then press
.
Menu
2. Press or until DEREGISTERis displayed, press
and Enter
PINwill be displayed.
Menu
3. Enter the base PIN (original setting 0000) and press
4. Use or
de-register, then press
.
to display the handset number you wish to
Menu
.
Menu
5. DEREGISTER?will be displayed, press
again to confirm.
Restore default settings
You can reset your BT Freestyle 225 handset to its default
(original) settings.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows Setuph/setand
.
Menu
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
32
Handset settings
Menu
3. Press
or
until Resetis displayed, press
to confirm.
Menu
4. Reset?is displayed. Press
. Storedis displayed.
Default settings
Earpiece volume
Handsfree volume
External handset ringer melody
External handset ringer volume
Battery low tone
Out of range tone
Key beeps
3
3
1
5
On
Off
On
Keypad lock
Off
Empty
Empty
Empty
Redial list memory
Directory
Calls list
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Base settings
33
The default PIN setting is 0000.
Change PIN code
If you change your PIN, keep a note of
the new number by writing it in the
space provided on page 56.
Your System PIN can help prevent unauthorised users from
changing the settings on your phone.
If you enter the wrong PIN code
WrongPINwill be displayed.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows Setupbase and
.
Menu
Menu
3. ChangePINis displayed, press
to select.
EnterPINis displayed.
Menu
4. Enter the existing PIN code using the keypad and press
.
NewPINis displayed.
Menu
5. Enter a new 4 digit PIN code using the keypad and press
.
RepeatPINis displayed.
Menu
6. Re-enter the new PIN code and press
.
Storedis displayed.
Clr
7. Press and hold
to return to standby.
Mailbox number
Your mailbox number is preset to 1571. This means that when
1
you hold down
the phone will automatically dial BT’s
1571 service. If you do not use 1571 you may want to change
your mailbox number.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
34
Base settings
To change your mailbox number:
Menu
1. Press
2. Press
and press
to open the main menu.
or until the display shows Setupbase
Menu
.
3. Press
press
or
until the display shows Voicemailand
Menu
Menu
. MailboxNois displayed press
.
Clr
4. The current mailbox no. is displayed. Press
to delete the
current number then enter your desired number.
Menu
Clr
5. Press
. Storedwill be displayed. Press and hold
to
return to the idle screen.
1
Now when you hold down the
your phone will
automatically dial the number you entered.
Dial mode
Tone is the default setting for
the UK. You should only have
to change this if connected to
a switchboard that requires
Pulse dialling.
Your BT Freestyle 225 is pre-set to tone dialling (DTMF).
You can set the dial mode to pulse dialling if your
switchboard requires.
Menu
1. Press
2. Press
and press
to open the main menu.
or until the display shows Setupbase
Menu
.
3. Press
press
or
until the display shows Dialmodeand
Menu
to select.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Base settings
35
4. Press
or
to display either Toneor Pulseand press
Menu
. You hear a confirmation tone and Storedis displayed.
Clr
5. Press and hold
to return to standby.
Restore default settings
You can reset your BT Freestyle 225 base to its default
(original) settings.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows Setupbaseand
.
Menu
Menu
The default PIN code is 0000.
3. Press
or
until Resetis displayed, press
to select.
4. EnterPINis displayed. Enter the 4 digit PIN code using the
Menu
keypad and press
.
Menu
5. Reset?is displayed. Press
to confirm, Stored
is displayed.
Clr
6. Press and hold
to return to standby.
Default settings
PIN code
0000
Mailbox number
Dial Mode
1571
Tone
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
36
Caller Display
IMPORTANT
Caller Display
To use Caller Display you must first
subscribe to your network provider’s
Caller Display service. A quarterly fee
may be payable.
If you subscribe to Caller Display, you can see your caller’s
number (provided it is not withheld) on your handset display
before you answer the call.
For more information on BT Calling
Features, call BT free on 0800 800
150.
If you have stored a name for the calling number in your
handset directory, the name will be displayed instead.
If the caller has withheld their number
the display shows Withheld.
If a call is received from an
international number INTERNATIONA
is displayed.
Calls list
When a call is not answered or is picked up by the answering
machine, the display shows NewCallsand your caller’s
telephone number will be stored in the Calls list. The Calls list
holds up to 10 missed calls. If your caller has withheld their
number there is no indication of a missed call and the call will
not appear in the calls list.
When the Calls list is full, the oldest call will be replaced by a
new call, the most recent call will always be at the top of the
list. If a caller rings again their number will move to the top of
the list.
View/dial a number
Menu
1. Press
2. Press
, to open the main menu.
Menu
to display CallsListand press
to select.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Caller Display
37
Instead of accessing the Calls list
via the menu, you can press from
standby.
3. The most recent missed call is displayed. Press
or
to
scroll through the Callslist.
If a number is stored in the Directory,
the caller’s name will be displayed
instead of the number.
4. Press
or
to dial the number displayed.
If there are no Calls list numbers
stored, Emptywill be displayed.
To copy a Calls list number to the directory
Menu
1. Press
2. Press
, to open the main menu.
Menu
to display CallsListand press
to select. The
most recent missed call is displayed.
3. Press
or
to scroll through the Calls list to the entry
Menu
you want and press
to select.
Menu
4. Press or
to display StoreNo. and press
to select.
5. Nameis displayed. Enter a name using the keypad and press
Menu
to confirm.
Clr
6. Storedis displayed. Press and hold
to return to
standby mode.
Delete a number
Menu
1. Press
2. Press
, to open the main menu.
to display CallsListand press
Menu
to select. The
most recent missed call is displayed.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
38
Caller Display
3. Press
or
to scroll through the Calls list to the entry
Menu
you want and press
to select.
4. Press
or
to display Deleteand press to select.
Menu
5. Delete?is displayed, press
again to confirm.
Clr
6. Deletedis displayed. Press and hold
to return to
standby mode.
Delete the entire Calls list
Menu
1. Press
2. Press
, to open the main menu.
or to display CallsListand press
Menu
to
select. The most recent missed call is displayed.
3. Press or to scroll through the Calls list to the entry
you want and press to select.
4. Press or to display Deletelistand press
to select.
5. Deletelist?is displayed, press
Menu
Menu
again to confirm.
Clr
6. Deletedis displayed, then Empty. Press and hold
to
return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Calling Features
39
BT Calling Features may require a
subscription with a fee payable for the
service. Please contact BT on 0800
800 150 for further details.
By pressing the
BT Freestyle 225 gives you easy access to a range of
pre-stored BT Calling Features.
button on the handset your
The BT Calling Features works in
exactly the same way as the main
name and number directory and can
store up to 10 entries.
These are:
Helpdesk
Divert Off
Call Wait Off
Call Wait ???
Dir Enquiries
Divert On
Check Divert
Call Wait On
If you prefer, you can delete the pre-
stored entries and replace them with
your own numbers.
If you experience any problems, please
call the Helpline on
0870 240 3962 or email
BT Helpdesk
1. Press
, Helpdeskis displayed. Press
or
.
The BT Helpdesk for this product will be automatically dialled.
BT Directory Enquiries
1. Press
or
, then scroll
.
to DirEnquiriesand then
Call Divert On
Divert all incoming calls to another number of your choice.
1. Press
2. Press
then scroll
to DivertOn.
or to dial the code.
3. Follow the spoken instructions.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
40
BT Calling Features
Call Divert Off
1. Press then scroll
2. Press or to dial the code.
to DivertOff.
3. Listen for confirmation of your instructions.
Check Divert
1. Press
2. Press
then scroll
to CheckDivert.
or to dial the code.
3. Listen to hear the status of your Call Divert.
Call Waiting On
Call Waiting lets you know if another person is trying to
contact you whilst on a call. If a second caller rings you will
R
hear a beep in the handset. Pressing the
you to switch between callers.
button allows
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Calling Features
41
1. Press
2. Press
then scroll
to CallwaitOn.
or to dial the code.
3. Listen for confirmation of your instructions.
Call Waiting Off
1. Press
2. Press
then scroll
to CallwaitOff.
or to dial the code.
3. Listen for confirmation of your instructions.
Check Call Waiting
1. Press
2. Press
then scroll
to Callwait???.
or to dial the code.
3. Listen to hear the status of your Call Waiting.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
42
BT Calling Features
For help with entering names, see
page 24.
Add/edit a service
1. Press
then scroll
to the service you want to edit or to
Menu
display Emptyand press
.
Menu
2. Changeis displayed press
. If there is a previously stored
number, this will be displayed.
Clr
3. If necessary edit the number, pressing
to delete any
existing digits, then enter the new service number using the
Menu
keypad and press
. If there is a previously stored name,
this will be displayed.
Clr
4. If necessary edit the name, pressing
to delete any existing
characters, then enter the new service name using the keypad
Menu
and press
.
Clr
5. Storedis displayed. Press and hold
to return to
standby mode.
Delete a service
If you are not connected to the BT
network, some of these services may
not be available. Please contact your
Network Provider.
1. Press
press
then scroll
.
to the service you want and
Menu
Menu
2. Scroll
3. Press
to display Deleteand press
. Delete?is displayed.
If you experience any problems, please
call the Helpline on 0870 240 3962 or
email [email protected]
Menu
to confirm. Deletedis displayed. After 2 seconds
the display shows Empty.
Clr
4. Press and hold
to return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Answering machine
43
Your BT Freestyle 225 can digitally record up to 15 minutes
of messages. Each message can be up to a maximum of 3
minutes long.
You can operate your BT Freestyle 225 from:
the handset
I
remotely from any external Touchtone™ telephone.
I
Your BT Freestyle 225 comes with two pre-recorded outgoing
messages, one for Answer and Record mode and one for
Answer Only mode. You can also record your own outgoing
message.
Your BT Freestyle 225 gives clear voice prompts to help you
when using the answering machine.
Switch on/off
When first connected to the mains power, your BT Freestyle
225 is set to ON and Answer and Record.
When set to on, the
symbol is displayed.
Menu
1. Press
twice to enter the answering machine mode.
2. Press
or until Anssettingsis displayed and press
Menu
to select.
The display shows **Listen**. Listen to the voice prompt,
“To hear the main menu, press 1”.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
44
Answering machine
1
If you have not already set the day and
time, you will need to do this so that
you will know when each message was
received, see page 8.
3. Press
4. Press
to hear the menu choices.
0
to switch the answering machine on or off.
The machine confirms by announcing “Answer on” or
“Answer off”.
Call Screening
When a caller is leaving a message
Screen? appears on the display.
Clr
5. Press and hold
to return to standby mode.
Menu
Pressing
allows you to monitor the
message being left without the caller
hearing you.
Outgoing messages
You can then press
to accept the
Clr
call or
to stop monitoring.
This is the message your caller hears when the answering
machine picks up their call. Your BT Freestyle 225 comes with
two pre-recorded outgoing messages to choose from. You can
also record your own outgoing messages.
Answer and Record
This allows your caller to leave a message for you. The pre-
recorded message is “Hello, your call cannot be taken at the
moment, so please leave your message after the tone.”
Answer Only
This does not allow your caller to leave a message.
The pre-recorded message is “Hello, your call cannot be taken
at the moment, and you cannot leave a message, so please
call later.”
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Answering machine
45
Select answer mode
Menu
1. Press
twice to enter the answering machine mode.
or until Anssettingsis displayed and press
2. Press
Menu
to select.
The display shows Listen. Listen to the voice prompt,
“To hear the main menu, press 1”.
PQRS
7
3. Press
until you hear the answer mode you want, either
“Answer only is on” or “Answer and record is on”.
Record your own outgoing message
Your message can be up to 2 minutes long. It replaces the pre-
recorded outgoing message, but you can reinstate this later if
you wish.
Menu
1. Press
twice to enter the answering machine mode.
2. Press
or until Anssettingsis displayed and press
Menu
to select. Listen to the voice prompt, “To hear the main
menu, press 1”.
WXYZ
9
3. Press
. Speak your message clearly after the tone.
4. To end recording, press
for checking.
. Your message is played back
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
46
Answering machine
Play/check outgoing message
Menu
1. Press
2. Press
twice to enter the answering machine mode.
or until Anssettingsis displayed. Press
Menu
to select. Listen to the voice prompt, “To hear the main menu,
press 1”.
TUV
8
3. Press
. Your outgoing message is played back.
Reinstate pre-recorded outgoing messages
This means deleting your own recorded outgoing message.
Menu
1. Press
2. Press
twice to enter the answering machine mode.
Menu
or until Anssettingsis displayed. Press
to
select. Listen to the voice prompt, “To hear the main menu,
press 1”.
TUV
8
3. Press
. Your outgoing message begins to play.
JKL
5
4. During playback, press
. The message stops and the
pre-recorded outgoing message is played in its place.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Answering machine
47
Message playback
When you have new messages stored on your BT Freestyle
225 answering machine the
icon will flash in the display.
Playing messages
Menu
1. Press
twice to enter the answering machine mode. Play
message is displayed.
ABC
2
2. Press
. The machine announces, “You have (n) new
messages”, and your new messages are played back.
The machine then announces, “You have (n) old messages”,
and any old messages are played back. New messages will
always be played back first.
During playback, you can choose any of the following options:
ABC
2
Press
Press
to stop playback.
GHI
GHI
4
4
to replay the current message. Press
again to
go to the start of the previous message.
MNO
6
Press
Press
to skip to the next message.
JKL
5
to delete the current message.
Clr
3. Press and hold
at any time to return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
48
Answering machine
Adjust volume for message playback
1. During message playback, press
the required level.
or
, until you reach
Delete all old messages
Menu
1. Press
2. Scroll
twice to enter the answering machine mode.
Menu
to Delalloldand press
.
Menu
3. Deleteall?appears. Press
to confirm.
All deleted is displayed.
Clr
4. Press and hold
to return to standby mode.
Memory full
If the memory becomes full when a caller is leaving a message
the machine announces “Memory full, thank you for calling”
and hangs up.
When the memory is full, your answering machine will
automatically switch to Answer Only mode. You must delete
messages to allow for more messages to be recorded,
see above.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Answering machine
49
Time Saver
Answer delay
Time Saver can save you the cost of a
call when you want to ring in to find
out if you have new messages.
Answer delay sets the number of times your BT Freestyle 225
will ring before the answering machine picks up your call. The
default setting is 6 rings. You can change this setting to 2-8
rings or to time saver mode.
If your answering machine answers
after 2 rings, you have new messages.
If you have no new messages it will
answer after 6 rings.
Menu
1. Press
2. Press
twice to enter the answering machine mode.
So if you hear a third ring, you can
hang up before you are connected,
saving you the cost of a call.
Menu
or until Anssettingsis displayed. Press
to select. Listen to the voice prompt, “To hear the main menu,
press 1”.
1
3. Press
to hear the menu choices.
4. Keep pressing
until you hear the answer delay setting
you want.
Clr
5. Press and hold
to return to standby mode.
Remote access
You can operate your answering machine remotely from any
Touchtone™ phone by calling your BT Freestyle 225 and
entering a 4-digit security code.
Keep a note of your remote access
code by writing it in the space
provided on page 56.
The default PIN setting is 0000.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
50
Answering machine
Change security PIN code
Menu
1. Press
to open the main menu. The display shows ANS.
MACHINE.
Menu
2. Press
then
or
until SECURITYPINis displayed.
Menu
3. Press
and ENTERPINis displayed. Enter your existing PIN
Menu
using the keypad and press
.
4. NEWPINis displayed. Using the keypad enter your new four
Menu
digit PIN and press
.
5. REPEATPINis displayed. Re-enter your new four digit PIN
Menu
and press
. The display shows STORED.
Clr
6. Press and hold
to return to standby.
Switch answering machine on
If you forget to switch on your answering machine, you can do
it from another phone.
1. Dial your phone number and after 20 rings you will hear,
“Please enter your security code”. Enter your 4-digit code.
0
2. Press
to switch the answer machine on.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Answering machine
51
If you enter the incorrect PIN code,
you will hear “Incorrect security code”.
You have two chances to enter the
correct remote access security code
before your BT Freestyle 225
hangs up.
Check for messages
1. Dial your phone number. When you hear your outgoing message,
press
. You will hear, “Please enter your security code”.
2. Enter your 4-digit code and your machine announces
"You have (n) new messages". The new messages are
then automatically played back to you.
Time saver
If you have set the answer delay to
Time Saver, your answering machine
will answer after 2 rings
if you have new messages. If you do
not have new messages it will answer
after 6 rings. This enables you to hang
up if you hear more than 2 rings
before you are connected, saving you
the cost of a call. See Answer delay,
page 49.
Remote access commands
When you have accessed your answering machine, you
can operate it using the keypad numbers on the phone
you are using.
The commands are:
1
Play remote access menu
If you do not press any button for 4
seconds, your BT Freestyle 225
announces “Thank you for calling”
and then hangs up.
ABC
2
Play all messages
DEF
3
Play new messages
GHI
If you enter your security code
incorrectly, after the second attempt,
your BT Freestyle 225 will announce:
“Thank you for calling” and will
hang up.
4
Skip back to previous message
JKL
5
Delete current message
MNO
6
Skip forward to next message
PQRS
7
Set answer only on/answer and record on
TUV
8
Play outgoing message
WXYZ
9
Record a new outgoing message
0
Set answer on/off
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
52
Help
If you experience any problems, please call the Helpline on 0870 240 3962 or email
Handset not registering?
Is Searchingdisplayed on the handset?
Check that the base is plugged into the mains power and switched on.
Check that there are charged batteries in the handset and that they are fitted correctly.
Forgotten your PIN number
Try entering the default PIN = 0000. If you have changed the number and cannot remember it,
contact the BT Freestyle Helpline on 0870 240 3962 or email [email protected]
No display
Check that the handset batteries are charged and correctly fitted.
If necessary, replace the batteries.
Nothing happens when you press any button
Is the
symbol displayed? If so, the key lock is on, press and hold
for 1.5 seconds to
unlock the keypad.
No connection between handset and base
You may be out of range, is the
symbol flashing? If so, move closer to the base.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Help
53
Handset is not charging properly
Make sure the handset is placed properly on the base/charger. When charging, the battery
symbol is shown filling up.
Clean the charging contacts with a soft, slightly damp (not wet) cloth.
Handset does not ring
Check that the batteries are inserted correctly.
Check that the handset ringer has not been switched off, see page 21.
Your caller cannot hear you
Clr
Is the
symbol displayed? If so, secrecy is switched on. Press the
button to speak to
your caller again.
Incoming caller’s number is not displayed even though you have Caller Display
Caller has to allow their number to be sent. It has been withheld or is unavailable.
IMPORTANT
The BT Freestyle 225 cordless telephone is not designed for making emergency telephone calls
when the power fails.
This product is intended for connection to analogue public switched telephone networks and
private switchboards in the United Kingdom.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
54
General information
Cleaning
Safety information
Simply clean the handset and base with a damp (not
wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
Only use the power supply supplied with your
BT Freestyle 225. Using an unauthorised power supply
will invalidate your guarantee and may damage
the telephone.
Only use the telephone line cord supplied with your
BT Freestyle 225, otherwise your telephone may not
work correctly.
Environmental
Do not expose to direct sunlight.
The BT Freestyle 225 handset may become warm
when the batteries are being recharged. This is
normal. We recommend that you do not place the
product on antique/veneered wood to avoid damage.
For the handset, use only AAA Nickel Metal Hydride
(NiMH) rechargeable batteries with a minimum
capacity of 600mAh. Never use other batteries or
conventional alkaline batteries as this could lead to a
short circuit or destroy the battery casing.
Do not stand your product on carpets or other
surfaces which generate fibres or place it in locations
preventing the free flow of air over its surfaces.
If the keylock is switched on, it is NOT possible to
make calls, including emergency numbers (999/112).
Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
Do not open the handset (except to replace the
handset batteries). This could expose you to high
voltages or other risks.
Do not expose your product to fire, explosive or other
hazardous conditions.
Radio signals transmitted between the handset and
base may cause interference to hearing aids.
There is a slight chance your phone could be damaged
by an electrical storm.
It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
We recommend that you unplug the power and
telephone line cord during an electrical storm.
It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
General information
55
Product disposal instructions
Connecting to a switchboard
The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.
Switchboard compatibility
This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Dialling mode
Your BT Freestyle 225 is set to DTMF (Tone) dialling.
Some switchboards may require Pulse dialling. To
change the dialling mode, see Dial mode page 34.
Recall (R)
Product disposal instructions for residential users
Recall is used when connected to certain
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
switchboards/PBXs and some BT Calling Features, or
those services available via your network provider.
Guarantee
Your BT Freestyle 225 is guaranteed for a period of
12 months from the date of purchase. Subject to the
terms listed below, the guarantee will provide for the
repair of, or at BT’s or its agent’s discretion the option
to replace the BT Freestyle 225, or any component
thereof, (other than batteries), which is identified as
faulty or below standard, or as a result of inferior
workmanship or materials. Products over 28 days old
from the date of purchase may be replaced with a
refurbished or repaired product.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
56
General information
The conditions of this guarantee are:
Returning your phone
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line cords,
power supply units and the original batteries. (Please
note that we cannot take responsibility for goods
damaged in transit.) Please obtain and keep proof of
posting from the Post Office, or your preferred carrier.
Proof of purchase is required.
The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
Additional/Replacement Items
For a full range of replacement items for the
BT Freestyle 225 range please call 0870 240 3962.
This guarantee does not affect your statutory rights.
For your records
Date of purchase:
Place of purchase:
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 52 or contact the BT Freestyle
Helpdesk for assistance on 0870 240 3962 or email
For guarantee purposes, proof of purchase is required,
so please keep your receipt.
In the unlikely event of a defect occurring, please
follow the Helplines’ instructions for replacement
or repair.
Enter your system PIN here:
[ / / / ]
Outside of the 12 month guarantee period:
Enter your security PIN code here:
[ / / / ]
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We suggest that you call our recommended
repair agents on 0870 240 5029.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
General information
57
R&TTE
Technical information
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
How many telephones can you have?
All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the number
of items that may be connected to any one telephone
line. The BT Freestyle 225 has a total REN of 1, i.e. for
a base and up to 4 handsets. Any other instrument
provided by BT may be assumed to have a REN of 1
unless stated otherwise.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
If you would like a copy of the Declaration
of Conformity please visit:
A total REN of 4 is allowed per telephone line. If the
total REN of 4 is exceeded, the telephone may not
ring. With different telephone types there is no
guarantee of ringing, even when the REN is less
than 4.
Only use approved power supply, item code 040371.
Only use approved AAA NiMH rechargeable batteries.
Additional handsets
The BT Freestyle 225 is NOT GAP compatible. You can
only register BT Freestyle 225 handsets to your
BT Freestyle 225 base station.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China.
BT Freestyle 225 (11/07) Issue 2
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